Call 281-364-8600 for an appointment

FAQs

Hospitals
All three doctors have privileges at Memorial Hermann- The Woodlands Hospital and St. Luke’s Hospital in The Woodlands. You and your doctor will decide which hospital is most appropriate for your child’s needs, admission or outpatient care. Also, your insurance company may require you to utilize certain hospitals.

Appointments
Patients are seen by appointment only in order to operate efficiently, timely and respectfully of your other commitments. We schedule 20-minute appointments for check-ups and sick visits and have 40-minute consultations appointments available as well. We will try to accommodate your schedule needs; however the availability of appointments and the nature of your child’s problem will ultimately determine your appointment time. On occasion, a very ill child will need a prolonged or immediate visit and we will try to keep you apprised of any scheduling delays. We ask that when you make your appointment, you give us as detailed information as possible so that we may allot the appropriate amount of time for your child. Please be sure to remind us if your child has any pertinent health history when scheduling your appointment. We ask new patients to arrive 15-20 minutes early to complete paperwork. We reserve the right to reschedule any patient that is late for their appointment. Please help us to stay on schedule by calling if you will be more than 5 minutes late for your appointment.

Who will see my newborn?

If you deliver at one of the aforementioned hospitals, the nursery will notify our office and your doctor or our doctor-on-call will see your baby. If you use a hospital where our doctors are not on staff, the staff doctor will see you in the hospital and we will resume care upon your discharge from the hospital. Call our office upon discharge so we can set an appointment.

Payment Policy
We ask that payment be made at the time of the visit. We accept cash, checks, MasterCard and Visa. We will file your primary insurance claim for you if we are contracted with your particular managed care plan. You will be billed for charges that your insurance company did not pay. All co pays and deductible payments are due at the time of the visit. We can offer a payment plan for self-pay patients. For more details, refer to our financial policy.

Insurance Information
We are contracted with many insurance companies. We ask that if you have a plan that necessitates a PCP determination, that you call your insurance plan to verify that our doctors are providers for your plan. If you have questions about our insurance plans, please contact our office.

Note to parents of newborns: You must contact your insurance company to add your baby to your health plan. You have a limited time in which to do this or your baby will not receive health insurance benefits.

STEP Pediatrics

4800 West Panther Creek, Suite 100
The Woodlands, Texas 77381
(281) 364-8600
(281) 298-2005 (fax)

  • Facebook
  • Twitter

Map

Appointments

Call 281-364-8600 for an appointment.
Monday - Friday 8-5.